I own a relatively new restaurant (I opened in August of 2010) in Lakewood Ranch. The pest control company I hired were doing on ok job – I haven’t had any pest problems of any kind, so they were in maintenance mode.
Over the last few months, the bar area – had a increasing population of fruit flies. We tried all of the traditional remedies, and even had our pest control company come out and treat the area. The situation improved for a little while, until recently, when it became worse than ever! I made 3 phone calls over the course of 2 weeks to have someone come out and treat the area again – but it was to no avail. I couldn’t get anyone to return my phone calls, let alone come out to the store.
Finally last Wednesday - 4/20, a mutual friend put me in contact with Marc Bowie, a manager at your Brandon location, who was more than willing to help! Marc was extremely knowledgeable, professional, attentive and responsive. Within an hour and a half, he had the Sarasota area inspector at my store, John who was also professional and knowledgeable. John had proposed a plan for all of my pest prevention and current fruit fly situation which impressed me, so I signed up on the spot! The technician arrived this morning for our first service and things look better already.
Looking forward to a great working relationship with Truly Nolen!
Gary F. Submitted via Email
I contacted your employee, Mike V., while he was at my neighbors home last week. I asked Mike for an estimate to do my home Pest Control and also my yard care. After reviewing Mike's proposal with my wife I called your office and told them that I wanted to accept Mike's proposal. I am glad I made that decision. Mike came to my home on Saturday and did the "initial clean out". I must tell you I haven't ever had a Pest Control Comapny do such a thorough job.
Mike really did a good job, he treated everything and I commented to my wife that I never had in all the years I had Pest Control experienced a technician who did such a good job.
I would like to thank Mike for his professionalisim and care as he treated my home. He surely isn't afraid of work, and he was happy to explain everything in detail. I am happy that I have found someone I trust and feel confident that he knows how to treat any problem I may encounter.
Thank you for a job well done and for having someone as competent as Mike to come to my home.
Terry P. Submitted via Email
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This spring watch out for:
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