Dear Richard, I would just like to take this opportunity to thank and commend you for your work here at Scamotz. For the past 4 years we have been trying to “manage” our pest problem here at the restaurant- now, since you and Mr. Arroyo have become involved, we are finally “CONTROLING” the problem. It is truly incredible and we are so pleased! It was a pleasure to meet you and I am sure it comes as no surprise to you that Mr. Arroyo does just an excellent job, and that, in such a professional and gentlemanly fashion. We are so glad to have found you. Sincerely,

We are contacting you regarding your employee, Elmer Navarro. Elmer is an exemplary employee and has gone above and beyond in his services for our organization. We are impressed with his customer service skills, efficiency, reliability and all-around dedication to a job well done. All of us at CROW than Elmer for his hard work.