Hi, Just wanted you to know that we found termites in our home just a month after our annual inspection found none. The technician (Luke L) from your Mesa, AZ office went above and beyond in eradicating this problem. He was prompt, courteous and above all, knowledgeable about his job. He took his time and left no entry point untreated. We have already recommended you to our new neighbors across the street and will be renewing our contract this April. Luke should be complimented on his representation of your company. He is quite an asset to your firm. As you know the only people the customer sees are the techs - so more than you realize rides on their shoulders. Again - job well done!